Not resolved
15 comments

Don't use DataRetrieval.com for you data recovery needs.They will not retrieve any data, but will certainly take your expensive deposit.

They will also be careless with your computer and break it, but accept no responsibility. They will not apologize to you for destroying your hardware, and in fact will call you a liar.

They took my $322 deposit and then didn't deliver any results. They broke my computer and then told me that it was already broken. They are a terrible company that only want your deposit money.

They are total scam artists.Worst company ever

Monetary Loss: $322.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1087111

The crooks at FileRetrieval.com are complete scammers.They will take your deposit and do nothing!

My research shows that they don't even have an office and all their reviews are fake.They use the same 800-761-0405 and pretend to be local businesses, which also makes them mass spammers.

Anonymous
Pittsburgh, Pennsylvania, United States #786302

Absolutely terrible customer service. My case worker never returned repeated phone calls, messages, and emails. Literally any alternative company will suit you better.

Anonymous
Seattle, Washington, United States #644577

SAME THING WITH ME! They took my deposit and then emailed me and said it would cost over $2000 to get my info off.

Such a scam.

Anonymous
Houston, Texas, United States #593964

I have also had a EXTREMELY EXPENSIVE AND FRUSTRATING EXPERIENCE with DATARETREIVAL.COM.I never write bad things about companies but this place pushed me over the edge.

OVERPRICED, not local like I thought, email contact only, won't answer phone calls, miscommunicate, they do not have a full grasp of the english language when emailing so I suspect some sort of foreign scam thing going on.Constantly trying to charge more $ after they get your drive, STAY AWAY!

Anonymous
#576332

Why are these people still in business.There has to be something that can be done.

My experience with them has been a nightmare. I paid an initial $99 then $147 then $199 and charged and additional $1500. They send me the drives encrypted after they receive their money and will not release the password until I sign a form.

There has to be something I can do to stop or aid in getting authorities to crack down on this company.Something needs to be done..

Anonymous
#552341

This is the worst experience I have ever had.The company is terrible.

Once I started to realize that they were scamming me they stopped answering their phones.The loss of data was terrible, but they will not return my hard drive and I am devastated...I've paid them over $400 so far and am willing to pay the $1750 they want for data retrieval - even though they haven't retrieved any data - I just want my hard drive back - they are holding it hostage....

GREGERG
#461587

Worthy of Reliance!!!My computer crashed due to high power outage to it.

2 hard drives that was in it failed working. They both had more than 1TB volume of vital information which included more videos as well. All data were very confidential. So I was worried whom to approach since I feared the confidentiality of my data is likely to get compromised.

One of my ex-colleague recommended me to contact DataRetrieval since they are very strict in following privicy policy of customers data. So I spoke to one of their reps via phone and got convinced, and then dropped off my drives at their location. All data were retrieved within 48 hours for a reasonable rate.

All through the way of recovery process, i was kept informed frequently by DataRetrieval on the developments.I appreciate them!

Anonymous
#457975

I had the same bad experience with dataretrieval.com.You will need to do what I did.

Contact your credit card company dispute the charge since it is fraud to take money without preforming a service.

That puts their money on hold then file a claim against the company in small claims court.You may not ever get your money back from dataretrieval.com but you will at least have a court judgement against them.

Anonymous
#453843

My experience has been identical to npressly's comments above. I was trying to spend local and we misled. They are a company based in Canada. So not only did my money not go local, but it went out of the country.

I too was overcharged $300+ until I mentioned the fact.

I paid in full over a month ago and still have not been able to get to my files. After paying in full, they sent me my hard drive with password encryption. Stating something about I had to send them a signed form for the money that had already been taken from my account. Essentially, holding my files hostage until then. Now that I have a password, I am still having problems getting to my files because their .Rar compression method keeps crashing before I can extract the files.

They still have my initial drive, USB cord and power supply. All my property. I want it all back and they have yet to make an attempt to return my property. I am going to contact the Better Business Bureau.

I would recommend NOT using Dataretrieval.com and all of their clone websites.

datarecoverycorp.com (ca)

diskdataretrieval.com

diskdatarertieval.ca

canadadatarecovery.ca

I can not find anyone on their site to go to with my concerns and issues. It appears there is no chain of command. I am stuck with the people I deal with and they seem to have no repercussions for poor performance.

Anonymous
to Shawn #1095016

Is fileretrieval.com theirs as well?

Anonymous
#448109

Worst Company. I had a real bad experience with this idiots..RIP OFF...RIP OFF..RIP OFF...I never wrote a reviews for any company..

Anonymous
#438214

I deny the accusation at this reliable company which took care of my MacBook Pro data loss problem in a professional way.From the time i called their customer service rep till the time I got my data retrieved 100% and returned back to me in 3 days time period, all went well with no distraction or deception at any stage in the process of data recovery operation.

They were sincere at service and scrupulous in attention to enquiry. I was frequently updated of the recovery levels and at each stage my approval was taken before entering in to advancements. Don't be misled at such negative charge by competitors so as to tarnish a reputed company.

I am very satisfied with all things that went fine with my drive at DataRetrieval.com.Highly Recommended.

Anonymous
#411388

Yes yes this is very bad company. Why does everyone write bad reviews and no one does anything? Let's try to punish those *** ***! Here are clones of the same company.-

datarecoverycorp.com (ca)

diskdataretrieval.com

diskdatarertieval.ca

canadadatarecovery.ca

if need some help write me on

maketruejustice@gmail.com

Anonymous
#398961

i also had a terrible experience with dataretrieval.com and would highly advise against using their services. The issues with my retrieval were numerous and varied.

I was overcharged by over $300, the deposit amount I put down which was supposed to have been deducted from the final cost; a mistake realized by me, not the company. The entire process took several months to complete. When I followed up on the status 3 weeks after the drive was said to have been shipped, i was told that i hadn't filled out a form which i never received to begin with. Also, the drive was said to have been repaired locally; only later was I told it was sent to Canada, at which point the company attempted to charge to transport the drive. Lastly, the $1,600 data retrieval which was paid in full, revealed itself to be nothing more than a partial retrieval. At least 1/4 of the files on my drive are empty or unreadable; data which was listed as having been restored in it's entirety. I have exhausted every effort possible to contact the company over 30 times with no reply whatsoever.

With the money spent and the valuable data left unrecovered, I am left only with the opportunity to prevent others from experiencing the same. DO NOT USE DATARETRIEVAL.COM.

Anonymous
to npressly #1392581

I confirm that this company sounds fishy...I have not ordered anything yet, but I asked very detailed technical questions and wanted to speak to a senior engineer, I was denied the option of speaking to one.

I asked about credentials of a regular engineer, and I was told that "every case manager is qualified." What does that mean? Where are the credentials? The CIO of a company is Russian from a non-major town of Russian Federation. He has been in U.S.

for only 2 years. All other employment is outside of U.S. and cannot be confirmed. They talk about their Government contract, I Googled the number of the govt contract on-line, they only did 2 computer data recoveries for U.S.

government. That government contract also includes a gazillion of other data recovery companies around U.S. There is nothing special about this particular company, compared to the other ones. I looked at the article published by CIO about data recovery off Samsung S7 and they're using the break-in into S7 phone according to the strategy of xda developers website.

Ok, what is so secret and proprietary about their method then?

I asked the company to send me an e-mail stating verbatim that they can retrieve all the messages off the cell-phone (even deleted ones) and instead they sent me a contract, that has a clear clause that they DO NOT guarantee recovery of all messages off the cell phone.This company sounds fishy.

You May Also Like